Client satisfaction is one of our highest priorities.  We strive to make sure that all project goals - technical, financial, and schedule - are achieved.
 

From our Clients:
 

"I want to let you know how satisfied we are with the performance of our new casino sound system. Thorburn Associates did an excellent job of integrating the existing system with the new components, not to mention dealing with the original building, the new wing, and the parking structure.

Our Marketing, Sales, and Games Departments use the new digital announcement system every day to let guests know about specials and upcoming events. We are particularly pleased with the performance of the ambient control system. Last year's New Year's Eve was the first New Year's that our staff could hear pages throughout the entire evening. Due to customer complaints we used to adjust volume levels on a daily basis, but once the new system was implemented, these complaints have stopped, and that saves us labor dollars.

It's not often that I write to compliment design work that I paid for, but in this case it is warranted. I commend your professionalism. design expertise, and follow through. Congratulations on a job well done."

Phil Herback, Director of Facilities -- Harveys Resort Hotel/Casino

"Thorburn Associates has a great understanding of construction assemblies. Their goals are achievable because they look at the big picture. They use common materials that are readily available and competitively priced. Recommendations made by their engineers are effective without being exotic. The soundmen who came in to check out the theatre afterwards said that it was one of the best ones that they had been in."

Terry Lettic, Project Manager -- Hearst Castle Theatre

From A/V System Contractors:
 

"I just finished quoting a project that was specified by Thorburn Associates. I am pleased at how much faster we can generate a complete, responsible quotation when the drawings and specifications are integrated. Your method forces the equipment list to match the design, and eliminates any confusion when preparing a bid. We can actually build the project from your drawings. That serves to keep our total costs down and makes it much easier to provide a finished system that works the way the client wanted. This is especially true on fast track projects. Thank you for making drawings and specs that are more than "conceptual".

Randy Pleasance, Audiovisual Systems Installation Contractor

Coast Business Communications